How does Sentry Medic Alert system work?
- The individual wears a small medic alert transmitter around their neck or wrist; if they fall or have an accident, they push the panic button.
- The base console unit in their home receives the panic signal and automatically calls the MCV Sentry Monitoring Center.
- An operator immediately calls the individual's phone number; the base console, which contains a microphone and speaker, allows two-way conversation to take place even if the person is in a different room in the house.
- Depending on the severity of the situation, either a family member, caretaker or medical personnel are called and dispatched to the residence.
Yes, during installation the subscriber and installer will test the perimeter of the house to see how far the range is for transmitting the signal; however, two-way conversation with the base unit cannot take place unless the person is inside the home.
What happens if a signal is sent, but the person is unable to talk?
Medic Alert will call contacts on the call list in the order given by the subscriber to verify the urgency of the situation.
Can the medical alarm pendant be work in the shower or bath?
The pendant is water-resistant, so it can be worn in the shower; however, it should not be completely submerge in the water during a bath.
What are the costs involved for this service?
If you already have an MCV Sentry Package, it is $50 for a wrist or neck pendant, and an additional $15 per month for the monitoring fee; this system comes with one pendant and a chain and belt clip.
A standalone system kit costs $590 for parts and installation and $29.99 per month for the monitoring fee; this system comes with one pendant and a wristband and lanyard.
Additional neck or wrist pendants are $50 each.
Is financing available?
Yes, a no-interest monthly payment plan is available; during your assessment, please ask Securetech for further details.
Is there any contract required to sign up?
No.
If I cancel the service, do I keep the equipment? Can I be reimbursed for the equipment if I return it?
Yes, you can keep the equipment. No, there is no reimbursement for the items returned.
