Phone
Line Number Portability (LNP) FAQs

What is Line Number Portability (LNP)?

How do I sign-up for LNP with MCV?

How do I take my landline number with me when I transfer my home phone service to MCV?

Will MCV charge me any fees for transferring my phone number?

Should I cancel my existing service before switching to MCV Phone?

Will I need a new phone?

How long will it take to transfer my number?

If the transfer request takes more than one day, will I still be responsible for paying my current provider for services?

How will I know when my port request with MCV Phone is complete?

Will all features from my old carrier be available once my transfer request is completed with MCV?

Will I be able to use voicemail while my request is in progress?

What happens to calls while the transfer request is being processed?

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General FAQs

What happens to my calls when the power goes out?

Is MCV Phone like Vonage or Skype?

Can I call 9-1-1 with MCV Phone?

Can I keep my existing number?

If I subscribe to the Local Only plan, can I make long distance calls from my home phone?

Does your plan include unlimited international long distance calls?

Is 411 available with your service?

Can I have more than one phone hooked up?

What features come with MCV's Phone plans?

Can I switch one of the basic calling features for one of the Advanced Features?

Can I call an 800 number with MCV Phone?

Will MCV Phone work with my home security system?

Where can I find your rates?

Can I receive collect calls on my MCV Phone?

Will my answering machine work with MCV Phone?

Can I use my calling card with MCV Phone?

What type of phone or fax equipment is incompatible with MCV Phone?

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