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Parental Controls
Setting up Parental Controls for Digital Cable
- Setup your BLOCK PIN: select the Settings button on your remote until you see the "General Settings" screen.
- Scroll down to Block: PIN and press the blue Select button on the remote.
- Enter your PIN, then reconfirm the PIN to activate it.
- In the "General Settings" screen, use the arrow controls on the remote and scroll down to Block: Rating then press the blue Select button.
- Highlight the rating you wish to block by using the arrow controls on your remote.
- Press the blue Select button.
- Press the yellow A button to accept the ratings; you will see a closed safety lock next to the channels you select.
- Power off the set top box then power on again.
- Tune to a channel with the rating you blocked to confirm.
How to Set up a Purchase PIN on Your Digital Set-Top Box
- Select the Settings button on your remote until you see the "General Settings" screen.
- Scroll down to Purchase PIN then hit the blue Select button.
- Enter the default PIN of 0000 then hit Select.
- Enter in your new PIN.
- Confirm your new PIN.
- Power off the set top box then power on again.
- Attempt to order a PPV event or movie to confirm.
How to Cancel A Pre-Ordered On Demand (Pay-Per-View) Event with the Digital Set-Top or Remote*
- Scroll down to PPV: Purchases then press the blue Select button on your remote.
- Enter your PIN.
- Scroll until you see the Pending type highlighted.
- Press the blue Select button on your remote.
- Use your remote to highlight the event you want to cancel, then press the blue Select button.
- Confirm that you want to cancel the event by pressing the yellow A button on your remote.
*Please note, the default PIN is 0000; the PPV cancellation window is 15 minutes.
Setting up Parental Controls for Analog Cable
- Setting parental control PASSWORD
- Press MENU
- Press 7
- Press 4
- Press 1
- Enter Password
- Press ENTER
- Password will be stored
- Confirm password
- Turn box OFF and ON again
- Setting parental BLOCK
- Press MENU
- Press 2
- Press 1
- Press SELECT on the channels to be locked (a lock symbol will appear)
- Press ENTER
- After setting all channels to be blocked you will need to:
- Turn off set top box.
- Turn on set top box.
The letter "P" will be shown inside the channel number that was locked. The cable signal filter will be shown on that channel. If anyone tries to change any locked channels, a blank screen will appear asking for the password. If the correct password is not entered, the locked channel will not be changed.
- How to view locked channels:
- Press MENU
- Select PARENTAL CONTROL
- Enter your password
- Press ENTER on your remote
- Then repeat Step 2 to lock the channel after viewing.
- Incorrect password entry or if you forget your password
You only get 3 tries to enter the password correctly. If you can not enter the password correctly within the 3 tries, then the set top box will lock all the locked channels for the entire day. If you forget your password at any time, your set top will be locked and you will not be able to change or unlock the channels under Parental Control. You will have to call your cable operator to reset your set top box.
Note: Parental Control will not prevent a Pay Per View Purchase. It will only prevent viewing of a locked channel. We strongly suggest that customers safeguard their MCV account number to prevent unauthorized Pay Per View events from being charged to their account.
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