Our success is based upon a variety of factors, including you, the customer, and:

»	on the shared values and commitment of the men and women who are building MCV Broadband for the future,
»	developing new technology and discovering new and innovative ways to do things,
»	improving the value of our services to our customers,
»	building strong relationships with our customers and our people,
»	and seeking excellence in everything we do!

If you want to be part of something big, join us at MCV Broadband!

»	Application Form
	Print and complete the Employment Application Form and submit it to our office located at 467 Harmon Loop Road, Dededo (behind Kenny's Store and Animal Medical Clinic).

Job Openings

- Direct Sales Representative
- Service Technician
- Technical Support Representative
- Computer Programmer

Job Requirements/Duties:
• Actively and aggressively market MCV and MCV's products to potential residential customers
• Fill out and retain daily, weekly, and monthly logs of all activities (in MCV report forms)
• Perform field checks as assigned by the DSR manager
• Maintain a follow-up log to ensure customer satisfaction
• Perform all duties in a professional and courteous manner

Other requirements:
• Be able to operate a personal computer
• Possess a valid driver's license and reliable transportation
• Possess a high school diploma

Applicants must show proof of eligibility to work in the U.S. and should email their resume to yvonne@mcvguam.com

* Must be able to work flexible hours and days, including evenings, weekends, and standbys.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description
This full-time position requires a candidate with strong oral and written communication skills with the tenacity to work outdoors in a variety of conditions, including working at heights. Preference will be given to applicants with previous cable TV, telephone, or LAN experience and formal electrical or electronics training.

Other abilities and requirements:
1. Must be able to carry 75 lbs.
2. Must have a valid Guam DL and be able to obtain a Chauffeurs license.

Applicants must show proof of eligibility to work in the U.S. and should apply in person or send their resume to:
MCV Broadband
Attn. Yvonne Cruz
PO Box 24728 - GMF
Barrigada, Guam 96921

* Must be able to work flexible hours and days.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Requirements/Duties:
• Resolve service-related issues related to MCV products, including but not limited to analog video, digital video, DVRs, HD, MCV Online Internet and MCV Digital Telephone by assisting customers through a series of pre-determined troubleshooting steps; communication with customers may be conducted via phone, email, or face-to-face.
• Ensure timely and accurate information is provided to customers in a professional and courteous manner; must possess ability to work under pressure and employ active listening techniques to calm upset customers should the situation arise.
• Educates and assists customers with owned equipment (such as PCs, TVs, etc.), browsers, email clients, TCP/IP settings, general spyware and virus diagnostics, changing of passwords, reinstalling software, resolving modem issues, and other member services and functions.
• Must be able to work effectively in a team environment.
• Must provide an efficient and timely resolution and/or update to technical support issues.

Minimum requirements:
• Ability to troubleshoot internal computer hardware components
• High School diploma or GED equivalent
• One to two years of related computer and customer service experience

Interested parties mush show proof of eligibility to work in the US and should apply in person, send their resume to
MCV Broadband
Attn: Yvonne Cruz
PO Box 24728 - GMF
Barrigada, Guam 96921

or email yvonne@mcvguam.com.

* Must be able to work flexible hours, shifts, evenings, holidays, and weekends.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Qualifications:
• Minimum of 2 years programming experience
• Experience a plus in the following skills
  • Using and programming in a Unix/Linux environment
  • SQL Database programming (DB2, Mysql, Postgres)
  • Database-backed web pages
  • Java / JavaScript
  • TCL / PHP / Perl and other scripting languages
  • C / C++
  • Flash
  • Experience working in a Software Development Team
• Goals-based with solid communications skills

* Must be able to work flexible hours, shifts, days, and weekends.

Competitive compensation package. Applicants must show proof of eligibility to work in the U.S. and should apply in person or send/email their application to:
MCV Broadband
Attn: Yvonne Cruz
yvonne@mcvguam.com
PO Box 24728 - GMF, Barrigada, Guam 96921

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

GUAM CABLEVISION (dba MCV BROADBAND) IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the company to afford equal opportunity in employment and business dealings to all qualified persons. No person or business shall be discriminated against because of race, color, religion, national origin, age or sex. To this end, the Company has established and will maintain and carry out a positive continuing program of specific practices designed to assure equal opportunity in every aspect of cable system policy and practice.

Download the Guam Cablevision FCC EEO Filings.